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Policies


Guaranteed Satisfaction:

Customer satisfaction is our top priority. If you're not satisfied with your purchase, you may return new, unused, and resalable items within 14 days of delivery for a refund. Items should be returned in similar packaging to protect them during shipping. Buyer is responsible for all shipping charges.


Exchange Policy:

Please note, coffee sacks and fabrics contain variations in weave and print and all items are handmade resulting in slight differentiations. What may appear as a fault will in most cases be part of the unique character of each product. In the event that a product is in fact faulty, it may be exchanged for a new product. The original item must be returned in new condition for a replacement to be sent.